Terms and Conditions

I. Definitions

In this document the following words  shall have the following meanings:

  1. “Buyer” means the organisation or person who buys Goods
  2. “Goods” means the articles to be supplied to the Buyer by the Seller;
  3. “Intellectual Property Rights” means all patents, registered
    and unregistered designs, copyright, trademarks, know-how and all other forms
    of intellectual property wherever in the world enforceable;
  4. “Seller” means Screen Print World, Unit 8, Foley Business Park,
    Stourport Road, Kidderminster, Worcestershire, DY11 7PG

II. General

  1. These Terms and Conditions shall apply to sales of Goods by the Seller to the Buyer to the exclusion of all other terms and conditions referred to, offered or relied on by the Buyer whether in negotiation or at any stage in the dealings between the parties, including any standard or printed terms tendered by the Buyer, unless the Buyer specifically states in writing, separately from such terms, that it wishes such terms to apply and this has been acknowledged by the Seller in writing.
  2. Any variation to these Terms and Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Seller. See Appendix 1.

III. Price and Payment

  1. The price shall be the Recommended Retail Price less agreed discount, unless otherwise agreed in writing between the parties. The price is exclusive of VAT or any other applicable costs.
  2. Credit terms may be offered subject to satisfactory credit vetting of the Buyer by the Seller. The offer of credit will be at the sole discretion of the Seller.
  3. Where credit is offered payment of the price and VAT and any other applicable costs shall be due within 30 days of the date of the invoice supplied by the Seller, unless otherwise agreed in writing. In cases where credit is not offered payment will be required before release of goods by the Seller.
  4. The Seller shall be entitled to charge interest on overdue invoices from the date when payment becomes due from day to day until the date of payment at a rate of 2 per cent per annum above the base rate of the National Westminster Bank
  5. If payment of the price or any part thereof is not made by the due date, the Seller shall be entitled to:
    1. require payment in advance of delivery in relation to any Goods not previously delivered;
    2. refuse to make delivery of any undelivered Goods without incurring any liability whatever to the Buyer for non-delivery or any delay in delivery.

IV. Description

Any description given or applied to the Goods is given by way of identification only and the use of such description shall not constitute a sale by description. For the avoidance of doubt, the Buyer hereby affirms that it does not in any way rely on any description when entering into the contract.

V. Sample

Where a sample of the Goods is shown to and inspected by the Buyer, the parties here to accept that such a sample is representative in nature and the bulk of the order may differ slightly as a result of the manufacturing process.

VI. Delivery

  1. Unless otherwise agreed in writing, delivery of the Goods shall take place at the address specified by the Buyer on, or as close as possible to the date required by the Buyer. The Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
  2. If the Seller is unable to deliver the Goods because of actions or circumstances under the control of the Buyer, then the Seller shall be entitled to place the Goods in storage until such times as delivery may be effected and the Buyer shall be liable for any expense associated with such storage.
  3. Any damages, shortages, over deliveries and duplicated orders should be reported to the Seller within 48 hours of signed receipt to enable replacement or refund.
  4. Please head to DPD website to see dates which they are closed and not delivering. https://www.dpd.co.uk/content/about_dpd/delivery_schedule.jsp
  5. Christmas Period: Dates will be stated here of when the Christmas period starts and finishes. Any orders placed on and between these dates will be processed on the first working day back, which will also be stated.

VII. Risk

Risk in the Goods shall pass to the Buyer upon receipt of the goods. Where the Buyer chooses to collect the Goods itself, risk will pass when the Goods are entrusted to it or set aside for its collection, whichever happens first.

Safety Data sheets are available to the buyer at any time.

VIII. Title

Title in the Goods shall not pass to the Buyer until the Seller has been paid in full for the Goods.

IX. Return of unused goods

  1. All goods are sold on a firm sale basis, i.e. the Seller will not take back any goods not required or sold by the Buyer, unless otherwise agreed, in which case the following terms apply.
  2. Any returns must be authorised by a representative of the Seller before any credit will be given.
  3. Where the Seller agrees to accept the return of goods that are not damaged the Buyer will be responsible for the cost of carriage and will ensure that they are carefully packaged to avoid any damage in transit. The Seller will not be obliged to accept any goods that are damaged in any way. The Seller will only accept returns that appear in the Sellers current Publication List.
  4. Credit of amounts due or paid in will only be given for goods that are in saleable condition.

Limitation of liability

  1. The Seller shall not be liable for any all loss or damage suffered by the Buyer in excess of the contract price.
  2. The Buyer is responsible for ascertaining whether any goods meet specific requirements pertaining to dimensions, access and usage.
  3. Nothing contained in these Terms and Conditions shall be construed so as to limit or exclude the liability of the Seller for death or personal injury as a result of the Seller’s negligence or that of its employees or agents.
  4. No claim may be sought against The Seller for loss of earnings or production time as it remains the responsibility of the Buyer to ensure that wherever possible minimum downtime is required.
  5. Warranty will be void upon notification of parts being used or repairs being carried out by unauthorised third parties.
  6. Installation of goods will take place only when the pre-install sheet has been read, agreed, amended where necessary and signed by both parties. In situation where this sheet is not available, installation going ahead will become assumed agreement of the specification discussed.

XI. Force Majeure

The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the Seller shall be entitled to a reasonable extension of its obligations. If the delay persists for such time as the Seller considers unreasonable, it may, without liability on its part, terminate the contract.

XII. Relationships of Parties

Nothing contained in these Terms and Conditions shall be construed as establishing or implying any partnership or joint venture between the parties and nothing in these Terms and Conditions shall be deemed to construe either of the parties as the agent of the other.

XIII. Assignment and sub-contracting

The contract between the Buyer and Seller for the sale of Goods shall not be assigned or transferred, nor the performance of any obligation sub-contracted, in either case by the Buyer, without the prior written consent of the Seller. In the case of goods manufactured and despatched by M & R Companies, separate Warranty including terms & conditions are available on request.

XIV. Waiver

The failure by either party to enforce at any time or for any period any one or more of the Terms and Conditions herein shall not be a waiver of them or of the right at any time subsequently to enforce all Terms and Conditions of this Agreement.

XV. Severability

If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and theremainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated.

XVI. Governing law and jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

XVII GDPR Acceptance

By agreeing to our terms and conditions at the checkout you have agreed for your details to be saved on our customer database in line with the GDPR regulations.  Your information will be stored on and used for sales and marketing purposes, via Pipedrive.

Machinery

A deposit of 30% (cleared funds) is required along with a written order before an order can be processed, and the balance must paid (cleared funds) before any goods can be dispatched. Once your written order along with your deposit has received and cleared through the bank by Screen Print World Ltd, should you then decide to cancel part or all of your order you will lose your deposit, and if the cancelled goods cannot be resold or returned within a short period of time you will become liable for the full balance. You will not be allowed to cancel an order for a new machine under any circumstances. You do have a 30 day cooling off period with all deposits and payments made. After this time the above rules are in place.

At our discretion or at the request of a finance company a time-out programme may be installed on your machine. Please contact us for details.

All goods shall be plus delivery and installation unless otherwise stated. You shall be responsible for any lifting of equipment required to move the machine to its final location. All machinery will be delivered to a ground floor accessible area. If lifting equipment is not in place at the time of delivery and if any of the machine has to be dismantled to gain access then a charge of £50 per hour plus overnight expenses if required will be levied.

All airlines and compressors, gas lines and electrical requirements should be in place on delivery, and a qualified person to connect said requirements after installation is completed. Failure to have these in place will result in a £50 per hour and overnight expenses levy.

Should our engineer not be able to commission the machine due to lack of electricians or corgi registered personal being on site, an additional charge will apply.

Screen Print World Ltd cannot be held responsible for late delivery when a third party delivery company is used.

Warranties on new machinery, as stated by the manufactures conditions, all available upon request.

We may change this policy from time to time by updating this page. You should check this page to ensure you are happy with any changes.

Any disagreement or breach of contract shall be dealt under by English law regardless of which country the customer is situated in.

Second Hand Used Machinery

Screen Print World Ltd cannot be held responsible for late delivery when a third party delivery company is used.

Warranties on used machinery unless otherwise stated is 30 days, not including belts, elements, radiant panels or any bulbs of any description.

All second hand machinery is sold as seen, it is down to you the customer to ensure that the machinery is fit for your purpose. If the equipment is not fully inspected/viewed by you the customer before the delivery then it is sold as seen. Therefore d roper ltd will not repair or replace any damaged components. Second hand presses will be sold with the reflective number of pallets. These pallets will be sold as seen and at the size as stated or seen. 

As you will appreciate, all machinery sold as secondhand or used may have slight cosmetic damage due to the item being previously owned. The item will have been checked and inspected by our in house service engineer. All aspects will be in working order and suitable for use.

All second hand equipment supplied by Screen Print World Ltd should be inspected by a qualified electrician on your own premises or before installation. Screen Print World Ltd accepts no responsibility for any claim on electrical/gas faults.

We may change this policy from time to time by updating this page. You should check this page to ensure you are happy with any changes.

Any disagreement or breach of contract shall be dealt under by English law regardless of which country the customer is situated in.

EU orders

If you are ordering within the EU, you will automatically be charged 20% VAT. Please note that if you do have a vat registration number, please call our office on 01562 829 009 to obtain a promotional code to refund the VAT.

Delivery policy

We use a courier service where applicable, all goods must be signed for on delivery.

If you order by 1.30pm your goods will usually be delivered next working day, unless you are a member of the Print Party which lengthens the time limit to 3pm.

Screen Print World Ltd cannot be held responsible for situations beyond our control in terms of the courier service we use. please note that our courier cannot guarantee next day delivery due to unforeseen circumstances e.g. weather, breakdowns etc.

If you delivery has failed a card will be left with you from the courier, please contact the number attached for re- delivery options. Failure to do so will result in your parcel being returned to us, subsequently you will be charge to resend said parcel.

Damaged or opened cartons must be inspected on delivery, and must be checked or refused at this point. Any goods found to be damaged and that have been delivered by our courier, you must sign for as damaged and report to us with a photo of said damage within 2 working days. Failure to abide by these actions will result in Screen Print World Ltd not being responsible for any damaged goods.

Christmas Period: Dates will be stated here of when the Christmas period starts and finishes. Any orders placed on and between these dates will be processed on the first working day back, which will also be stated.

Any shortages on deliveries must be reported to Screen Print World Ltd within 2 working days.

Cancellation policy

A deposit of 30% (cleared funds) is required along with a written order before an order can be processed, and the balance must paid (cleared funds) before any goods can be despatched. once your written order along with your deposit has received and cleared through the bank by Screen Print World Ltd, should you then decide to cancel part or all of your order you will lose your deposit, and if the cancelled goods cannot be resold or returned within a short period of time you will become liable for the full balance. you will not be allowed to cancel an order for a new machine under any circumstances. you do have a 30 day cooling off period with all deposits and payments made. After this time the above rules are in place.

Orders placed via telephone, mail, e- mail or via the website may be cancelled, however if we have already shipped your order it becomes your responsibility to pay for the subsequent delivery.

Returns & refunds policy

You must report the faulty or damaged goods within 2 working days, then return the goods within 14 days of receipt to enable us to inspect said goods. At which point we will issue you a replacement or repaired item, or a full refund if so desired. No claim of faulty or damaged goods will be considered after this period of 14 days or if the preceding returns procedure is not followed. Refunds are processed for faulty or misdescribed goods only.

Finance on Automatics

Finance repayments will include balloon payment.
Payments are made weekly or monthly.
All necessary checks must be taken before customer is eligible for finance.

Other terms and conditions may apply.

The Print Party - Terms and Conditions

For only £20 a month you can receive the following benefits;

  • Free delivery on orders placed through the website
  • 1x Free sample each month at your request
  • Free entry into the Printers Directory on our website seen by thousands
  • Extended ordering cut off time to 3pm
  • 50% off classes run by D.Roper Ltd
  • Chance to be selected as a product tester
  • Access to a Facebook group for printers to come together and help each other

The monthly payment must be paid via Direct Debit unless your company bank is not located in Mainland UK.

Delivery will be as per your location e.g. Mainland UK next day, Highlands, Islands and Ireland 2-day service. The quickest service will be chosen.

Samples are given on your request but restricted to 1x 250ml maximum. Samples may come in various sizes but will be capped at 250ml. You cannot order a second sample of the same product.

Your Printer’s Directory entry includes a Company Logo, Company Name, Location, Contact information and a link to your website. Please provide us with the correct contact information, otherwise please state if you wish not to be entered.

Members will have an extended ordering cut off. Instead of 1:30pm your cut off time for ASAP delivery ordering will be 3pm.

We run regular training schools in the Print Academy. You will be entitled to 50% off training school prices. You can use this for yourself or a colleague up to twice a year.

By purchasing this membership, you will be automatically entered for first announcements on Used Equipment by email.

From time to time we will have new products added to our line of amazing consumables. Being a member of the print party will allow you to be in with the chance of being selected to test these products when needed.

We have a Facebook group for all Screen Printers in the UK to join. Here you will be able to ask questions, find help, advise others, get comments on your work and more. This is not a group which Screen Print World Ltd use to promote the business. It’s a forum for help and advice.

We may modify these Terms and Conditions at any time. You can view the new version via the website and if you are already a member then you shall be emailed a updated copy.

Running a job on our Showroom Auto

Terms and Conditions

We are inviting you to come and run a job on our automatic screen printing machine in our showroom.
Maximum of 500 garments (you must supply your own garments)
Maximum of 6 colours. *including underbase (ie: 5 on darks)
Please come prepared with the screens exposed so the design ready to print (check with us for size specs) – or supply positives beforehand so screens can be made prior to day of production.
Plastisol or water based whites and black will be provided if needed.
Other inks will be available to purchase (with discount) on the day.
Our technical guys will be on hand to guide you through using the Automatic machine.
No hidden costs.
This is a free trial, if you decide not to invest in an automatic you will not be charged for the job you have done.
Limited to one trial per company/person.
Agree a date between Monday – Friday 9am-5pm (excluding bank holidays)
The Automatic press in our showroom will be dependant on what we have in stock.
Bring extra garments to budget for and reject prints – Screen Print World Ltd not responsible for any reject garments.

Samples - Terms and Conditions

From time to time we are able to give out free samples of product.

Samples are capped at 250ml unless otherwise agreed or the product unmeasurable in ml.

Samples will be limited to 1 per person or per company.

Delivery will be our standard (up to 3 day) service.

Samples will always include a technical data sheet within the package. Our aim is to give you the most accurate guidelines possible. Unfortunately we cannot give you exact timings or temperatures due to multiple variables having an impact.

Safety data sheets can be found online.

With inks and additives we will always suggest that you wash test the garment before printing multiples.

We kindly ask that you review the product once tested, whether you send an email to emily@screenprintworld.co.uk or post the review online.

If you have any questions please contact the technical support team on 01562 829009 ext 1.

Price Matching

Our price matching service allows us to match our prices of M&R machinery to machinery of the equivalent specification.

Specifications such as number of stations, number of print heads, print size capability, optional extras and more will be considered.

Price Matching is to the Managing Director’s (Dave Roper) discretion.

To provide a price match we need the full specification and price of the opposing machine.